Quick Answers, No Sweat

Find detailed answers to common questions about our brand, our products, and how we work with you.

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What products do you offer?

We offer a wide range of high-quality fitness equipment, including kettlebells, dumbbells, barbells, weight plates, resistance bands, yoga mats, and more. All our products are designed for both home and professional gym use.

How can I place an order?

You can order directly through our website by adding your desired items to the cart and proceeding to checkout. You may also contact our customer support team for assistance.

What payment methods do you accept?

We accept major credit/debit cards and bank transfers.

Do you offer cash on delivery (COD)?

We do not offer COD for product payment. However, shipping fees may be paid via COD depending on the courier’s available options.

How much is the shipping fee?

Shipping fees vary depending on your location and the size/weight of your order. We will request a quotation from Capex, Lalamove, or Ninja Van to give you the most accurate rate.

How long will delivery take?

Orders are typically delivered within 3–7 business days for Metro Manila and 7–15 business days for provincial areas.

Do you offer warranties?

Yes, most of our products come with a 30-day warranty. Please check the product description for specific details.

What is your return and exchange policy?

We accept returns or exchanges within 7 days of delivery, provided the item is unused, in its original packaging, and meets our return conditions.

How can I contact customer support?

You can reach us via email, Viber, or our official All Out Fitness social media pages.

Do you offer bulk or wholesale discounts?

Yes, we offer special pricing for bulk orders. Contact us directly for a quote.

Can I view the equipment before buying?

Yes, you may schedule a visit to our showroom to see and test the equipment in person.

Do you offer installation services?

We can arrange installation for an additional fee but within Metro Manila and Greater Manila only.

Do you ship internationally?

Currently, we ship within the Philippines only. For special export requests, please contact us directly.